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We are a member of the Online Dating Association (ODA) which was set up to ensure high standards of behaviour by dating service providers serving the UK.
The ODA Code of Practice is binding on members of the Association.
If we are not able to resolve a complaint, you may submit it through the EU online dispute resolution platform at
Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.*Data based on an extrapolation from Ipsos survey conducted from 17th-22nd December 2014, among a representative sample of 2000 persons aged 18-75 in the UK, which has been combined with the total population of this age group (Source Eurostat 2015).3% of interviewees claimed that they have ever been in a relationship with someone they claim to have met on Match.
Nuestra prioridad es ofrecer una comunidad segura para nuestros usuarios creando relaciones basadas en el respeto.
It's tailored to you NZDating believes people's individuality is special, so rather than forcing the same strict set of rules on everyone - we believe you should be able to make your own choices about what you like seeing (or not seeing).
I only signed up with NZDating for a bit of a laugh as my friend had already signed up and was enjoying meeting people.
As an ODA Member we are required to have appropriate and effective arrangements in place for dealing with complaints and enquiries.
The ODA provides general information on common enquiries users have about dating services but will not deal directly with individual complaints which are properly the responsibility of member companies.